Nail Bites
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When Clients Are Not Happy With Their Nail Service
It’s the stuff of nightmares, a client sits across from you at the end of a service and speaks the six most dreaded words known to all nail-pro-kind: “I’m not happy with my nails.” What’s a tech to do? Flip out, ramp up your defense, or strategically acquiesce? [...]
April 6, 2020 -
How To Successfully Manage Your Money
Money, money, money, mo-ney! Back when we were just babies in the nail business, we really struggled with managing our money. Come to think of it, we really didn’t know what money was or what to do if it did come through the door. Running a business, especially a small family one, has been one heck of a ride. [...]
March 30, 2020 -
How To Rebook Clients
It can be intimidating (especially if you’re new to nails) to hit up your client for their next appointment. We’re going to show you how to go for the big ask as intimidating as it might feel. How do you break the seal and ask your clients to commit to their next service with you? [...]
March 23, 2020 -
Real Responses To Difficult Nail Situations
Beyond being a skilled nail technician and a business owner, you have to always present your professional A-Game to the world. We’re in customer service; so it’s mostly a “be ready for anything” business. In our line of work, drama finds you. Let’s take a few tips from our friends in entertainment. [...]
March 16, 2020 -
How To Handle Cancellation & Deposit Policies As A Nail Tech
From a steady practice of business building, you’re client list has bulked up and for this you are grateful. You’ve made it. Your books are full. Life is good. You can now set your critics and self-judgement into snooze mode. You’ve got it from here. [...]
March 9, 2020 -
Are Youtube Nail Education Videos Enough?
Let’s stop and think about the fact that we are living in the Information Age. It’s a real thing, look it up. We don’t even realize the magnitude of advancement made in the Information Age from the 1970s until today which includes: [...]
March 3, 2020 -
How To Work On Broken Nails And Deal With Nail Repairs
When a client comes in with a broken nail in need of repair; the automatic response can kick off an “us versus them” battle mentality. Cue the Blame Game and it somehow becomes about more than a broken nail. What if we told you it doesn’t have to be that way? [...]
February 28, 2020 -
How To Deal With A Creative Block
Creative blocks happen in all kinds of settings. Yes, even in the business-building arena. Creative thinking is a necessity to problem solving. If you’ve experienced a creative block, you are not alone. In fact, you are in really good company. A common creative block for nail techs happens with nail art. If you are constantly doing nail art, and churning out new looks; sometimes the well of creativity can run dry. [...]
February 24, 2020 -
How Much Should I Charge for Nails? How To Set Your Prices as a Nail Tech
How important is it for you to know your cost per service? What is it and why does it need to take up space in your brain? As a nail professional, it’s smart to calculate what your earning potential is beyond the estimated amount of services each bottle of nail liquid can provide.
February 14, 2020 -
When $#!T Goes Wrong In The Salon
Almost everything in life follows a certain pattern, cycle, or rhythm. Some consider it the daily ritual while others simply refer to it as routine; then the $#!T hits the fan. It feels like it came out of nowhere. Slowing down to set up certain practices and protocols can be one way to find yourself less on the defensive in these stress inducing situations. [...]
February 12, 2020 -
What To Do If You Are Struggling With Your Nail Game
You don’t become a nail tech overnight. It takes time, patience and persistence! Our very own top dog, Greg Salo, breaks down his years of nail industry experience and shares what the road looked like when he first set out as a nail tech and what it looks like now as a world-renowned educator. [...]
February 10, 2020 -
Are Nail Salons Going Out Of Business?
Is it possible that machines could take over the nail industry and the world? Should nail techs be concerned about these upcoming technologies? The Consumer Electronic Show (CES) in Las Vegas, the biggest tech show of the year highlights the next best thing in “smart” gadgets/devices from the big boys like Amazon, Facebook, Google, Microsoft, and start ups from around the world. [...]
January 27, 2020